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What UK Marketers Need to Know in 2024: A Guide for the Financial Services Marketer

A new government brings new legislation, and in the world of marketing, data protection is always on the front line. We dissect the implications of these legislative changes, providing you with insights to navigate this regulatory landscape.
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Regulation Hub Update - Winter 23/24

The latest regulation and compliance news for contact centres from the DMA Contact Centre Council’s Regulation Hub.
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Innovations in UK Retail with Customer Data Platforms

UK’s retail landscape is evolving rapidly, with Customer Data Platforms (CDPs) at the forefront, helping retailers to intimately understand their customers.
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Strategies for Boosting Engagement and Reducing Unsubscribes

This is the first in a four-part series where members of the Email Council's Research Hub dive into the statistics of the Email Benchmarking Report 2023. This article looks at unsubscribe and bounce rates.
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Regulation Hub Update - Summer 2023

The latest regulation and compliance news for contact centres from the DMA Contact Centre Council’s Regulation Hub.
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Regulation Hub Update - March 2023

The latest regulation and compliance news for contact centres from the DMA Contact Centre Council’s Regulation Hub.
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Regulation Hub Update - October & November 2022

October & November's regulation and compliance news from the DMA's Contact Centre Council's Regulation Hub.
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