05 Mar 2024
Regulation Hub Update - Winter 23/24
The latest regulation and compliance news for contact centres from the DMA Contact Centre Council’s Regulation Hub.
16 Jan 2024
Innovations in UK Retail with Customer Data Platforms
UK’s retail landscape is evolving rapidly, with Customer Data Platforms (CDPs) at the forefront, helping retailers to intimately understand their customers.
26 Sep 2023
Strategies for Boosting Engagement and Reducing Unsubscribes
This is the first in a four-part series where members of the Email Council's Research Hub dive into the statistics of the Email Benchmarking Report 2023. This article looks at unsubscribe and bounce rates.
26 Sep 2023
Regulation Hub Update - Summer 2023
The latest regulation and compliance news for contact centres from the DMA Contact Centre Council’s Regulation Hub.
04 Jul 2023
Can I use Third Party Mailing Lists for B2B Marketing?
This article is written to bring an email deliverability perspective to the topic of third-party data in B2B email marketing, in an attempt to clarify some areas of ambiguity and give practical ideas for those considering a third-party B2B email marketing programme.2.png)
31 Mar 2023
Regulation Hub Update - March 2023
The latest regulation and compliance news for contact centres from the DMA Contact Centre Council’s Regulation Hub..png)
24 Nov 2022
Regulation Hub Update - October & November 2022
October & November's regulation and compliance news from the DMA's Contact Centre Council's Regulation Hub.
08 Mar 2022
Regulation Hub Update - March 2022
This month's regulation and compliance news from the DMA's Contact Centre Council's Regulation Hub.
11 Feb 2022
Sustainability Glossary from the DMA Print Council
The many terms around sustainability can become confusing. To help others better understand the process and provide support for a more sustainable future, the DMA Print Council has shared important words and phrases, as well as successful industry projects.