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What our judges are looking for

We have asked members of the Customer Data Council and Value of Data Committee to join us in writing a three-part series to let you know about what they look for when they are judging, their experience of judging this year’s awards, and what made the award winners stand out in their categories.
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Preparing your email marketing for DPDI and continually-changing data laws

The UK is finalising new legislation to update DPA 2018, UK GDPR and PECR. The Data Protection and Digital Information Bill (DPDI) aims to create a new data regime for UK businesses and consumers but is still subject to change and best practice guidance will take time to be established. With the...
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Strategies for Boosting Engagement and Reducing Unsubscribes

This is the first in a four-part series where members of the Email Council's Research Hub dive into the statistics of the Email Benchmarking Report 2023. This article looks at unsubscribe and bounce rates.
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Regulation Hub Update - Summer 2023

The latest regulation and compliance news for contact centres from the DMA Contact Centre Council’s Regulation Hub.
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Webinar: The Future of Copywriting - Empowering Creativity with AI Tools

What is artificial intelligence (AI) and how can we create better content with it? You found out alongside Tim Tucker, a digital content strategy specialist with over 25 years' experience in copywriting and editing and a DMA tutor.
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Customer Engagement 2023: How to Win Back Customers and Rebuild Loyalty

How have consumer habits changed in response to the ongoing cost-of-living crisis? Find out in the latest report in our Customer Engagement series.
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Virtual: Fundraising Forum - A Marketer's Guide to Smokescreen Testing

How can you drive meaningful change to your charity's marketing and fundraising approaches? Find out alongside the DMA, Macmillan Cancer Support and Worldwide Cancer Research at the Fundraising Working Forum.
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