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Take GDPR back to its roots

Don't be afraid to adopt a creative approach
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Stop making us feel sad. How tapping into our other emotions is the key to success

We creatives have spent too much time tapping into "the feels." It's time to ditch the drippy in favour of other emotions that inspire consumers.
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Regulation Hub Update

As literally everyone knows, 26th January was the 12th annual Data Protection Day. Woohoo! Review what else the Regulation Hub of the Contact Centre Council was talking about this month.
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Vocation, Vocation, Vocation

The Government wants to expand quality vocational training in the UK
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Pity the cool

The new positivity, a ride through the streets of London courtsey of Nike, and the latest advancement in robotronics that will have you triple locking your door. This week's more-than-noteworthy news, as told by DMA writing manager, Rosanne Stewart.
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The voice of a generation: Who's the modern day Dylan?

Bob Dylan revolutionised the protest song in the 1960s. Who’s following in his footsteps by bringing a voice to the movements of today? Explore the artists who are using their lyrics to get a generation engaged.
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Introducing JICMAIL â now live

Introducing JICMAIL – the new Joint Industry Committee for Mail. A new era for how we analyse audience measurement for mail, created with our founding partners IPA, ISBA, whistl and Royal Mail.
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Direct Marketing Commission: Data concerns dominate complaints in 2017

Privacy and quality of data continue to lead consumer complaints, according to the latest DM Commission report.
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Different hardware, different software, different output

Autistic spectrum conditions initiative: The brains of people with autistic spectrum conditions may operate differently, but once you begin to understand the differences, you begin to recognise their incredible potential. 
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