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Customer Engagement: Future Trends Report

As the use of third-party cookies fades away, personalisation is getting a makeover. Companies are now using their own data and AI to offer more relevant, consent-based experiences that meet customer expectations for both privacy and personal touch. Find out more in the latest Customer...
Customer Engagement: Future Trends Report 2024

The Value of Data Equity

Equity by design: what is it, why does it matter, and how can it help organisations use data for good? Find out alongside DMA and True Change.
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Customer Engagement: How to Win Trust and Loyalty 2022

How is the cost of living crisis impacting consumer spending and loyalty habits? Dig into our latest Customer Engagement report to find out.
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DMA pays tribute to HM Queen Elizabeth II

Rachel Aldighieri, Managing Director of the DMA, said: "The DMA is greatly saddened by the loss of her Majesty the Queen. We thank her for her inspirational leadership, her work for our society and her service and dedication to the people of the UK and Commonwealth. Our thoughts are with the...
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