25 Nov 2020
Regulation Hub Update - November 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.
20 Oct 2020
Regulation Hub Update - October 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.
11 Sep 2020
Regulation Hub Update - September 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.
14 Aug 2020
Regulation Hub Update - August 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
15 Jul 2020
Regulation Hub Update - July 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
09 Jun 2020
Regulation Hub Update - June 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
26 May 2020
10 Tips for Call Centre Employees Returning to Work
DMA Council Member David Freedman operated an office-based call centre throughout the pandemic. Here are his ten tips on how employees going back to work can stay safe.
12 May 2020
Regulation Hub Update - May 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
14 Apr 2020
Regulations Hub Update - April 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.