UK consumer trends 2025: New insights | DMA

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UK consumer trends 2025: New insights

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What’s “cool” or “creepy” in 2025? UK consumers have spoken.

Marigold's latest infographic, based on insights from 6,746 UK consumers, dives into what wins trust and loyalty - and what risks turning them away.

*Spoiler alert* Highlights include:

  • Transparency matters: 67% of consumers will pay more for brands they trust.

  • Personalisation wins: 79% love birthday offers, while 73% value product recommendations based on past purchases.

  • Email leads the way: 58% of shoppers made purchases from emails, outranking social media and SMS.

Get the full picture: Find out what UK consumers really want, what they avoid, and how to create the most relevant brand experiences.

>> View Infographic <<

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