Infographic - Are you in control of your customer communications?

With tighter data security regulations coupled with an increasingly demanding consumer base, data accuracy and document control has never been so important as it is today. Yet with an absence of document control solutions, organisations continue to face challenges that, without realising, are causing damaging effects to their brand.

Everyday customer communications – generated by multiple systems, departments and users – lack document control: compromising customer experience, data security and profitability.

To illustrate some common scenarios where document control is problematic, we've created an infographic. Can you relate to any of the scenarios? You can view the infographic here: https://www.datagraphic.co.uk/document-control/