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Get to know our council and committee members and find out what they do.
For more information please
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The Direct Marketing Association
DMA House
70 Margaret Street
London W1W 8SS
Tel: 020 7291 3300
Fax: 020 7291 3301


Infographic - Mobile and customer service

Tue 23 July 2013 3:59 BST
Infographic - Mobile and customer service

DMA Research

Customer service via mobile phones: how do consumers want to talk to you?

New DMA research has revealed how your customers wish to be kept in touch and up-to-date with your brand via their mobile phones, and what you can do to make the relationship work to everyone's advantage.

Book your place here to know more about the role of mobile in customer loyalty and CRM programmes.

Mobile CRM


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