Client Services Director
Peter is the Client Services Director for Countrywide Plc. overseeing outbound business generation, customer services, webchat, complaints & 24/7 customer support. He is a commercially focused leader with a wide range of experience and proven track record of building and leveraging strong relationships, data and analytics to drive performance.
Countrywide plc is the leading integrated property services provider with a network of over 850 branches, the Group has the largest estate agency and lettings network, is the largest independent mortgage broker and is the leading provider of surveying and conveyancing services in the UK.
Peter joined the DMA Contact Centre Council in August 2019.