Whistl (Doordrop Media) Ltd
General Manager (ecommerce)
I am an experienced contact centre professional, who is passionate about providing an exceptional customer experience, I have had many years of involvement in working across Inbound/outbound B2B and B2C environments with various industries such as Insurance, Financial Services, Automotive and currently outsourcing with Whistl Fulfilment. As a Senior Manager, I am a strategic thinker who continuously looks for new ways to improve processes and procedures. I have a successful track record in driving operational change which has resulted in producing high performing customer-focused teams. A logical thinker with strong organisational skills, focusing on people and a consultative approach to bring my team along with me on our journey.