Responsible Marketing

Changes to the governance of data will have far-reaching consequences for your business. The new General Data Protection Regulations (GDPR) will determine how your business does business, and particularly how it manages, protects and administers data in the future. The new regulations came into place in 2018 - find help here.

Regulation Hub Update - November 2020

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.
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The DMA Politics Podcast 19: Lord Duncan of Springbank

Michael chats to Deputy Speaker of the House of Lords, Lord Duncan of Springbank. As the clock ticks towards midnight on the final opportunity to close a deal between the EU and UK, they discuss how we have got to where we are and where it could take us.
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Data Management: Breaking Down Consent and Preferences

A report to showcase the value of managing data correctly. Brands that go beyond just compliance with legal requirements can guarantee the maximum value for and from their customer data.
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Regulation Hub Update - October 2020

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.
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Masterclass: Recognising the needs of vulnerable consumers and how to make reasonable adjustments

Get the training you need from the experts to help your company compliantly and responsibly handle vulnerable consumers.
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Door Drop Standards

Advice regarding things to look for and to clarify with your door drop supplier.
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Test and Trace: What Does it Mean for Marketers?

Find out how Test and Trace provides opportunities for building your customer database, promoting your social channels, and marketing opportunities.
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Regulation Hub Update - September 2020

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.
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DMA Email Council: How to Use Registration Forms to Get Marketing Opt-In

Webinars, whitepapers, free wifi, online events and services are all created for lead generation and customer acquisition. This guide explains how to navigate the legal requirements while still achieving your goals
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