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When & Where?

Tuesday, 24th September 2019

Farmers & Fletchers in The City
3 Cloth Street

Ticket Information

Council Member

£160 (+VAT)

DMA Awards 2018 Judge

£180 (+VAT)

DMA Member

£200 (+VAT)

IDM Member

£200 (+VAT)

Non Member

£300 (+VAT)

CE 2019.png

The customer engagement event of the year is almost upon us – reserve your ticket for discussion, debate, and leading insights at Customer Engagement 2019 where we unpick the theory and dive into the makings of successful, profit-driving customer engagement.

Customer engagement – it sounds simple. If you build a rapport with your customers, and you have something they want, they'll come back to you time after time.

But we're interested in the nitty gritty – what's behind that rapport? We want to know what builds it.

We know that creativity, data, and technology are factors but how does the interplay work?

Customer Engagement 2019 will focus on the ways to woo prospective customers and improve your customer acquisition.

Scott Logie, Customer Engagement Director, REaD Group, and Chair of the DMA Customer Engagement Committee, will introduce this thought-provoking event and discuss the launch of our newest report focused on acquisition, a pivotal piece of thought-leadership, while setting the scene for the rest of the day's speakers and discussions.

You will:

  • Hear more about new customer engagement research project from the DMA and Foresight Factory
  • Get inspiration and advice from top UK marketers, leading brands and agencies on customer engagement trends and insights, with special focus on customer acquisition
  • Network with senior marketers and share insights for the forthcoming year

Book Now


For all enquiries regarding this event, including sponsorship opportunities, please contact Ellie Turner.

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