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It seems obvious. If you build a rapport with your customers, and you have something they want, then they will buy from you again and again. We want to know what builds this rapport. We know creativity, data and technology are factors but we don’t know how the interplay works. That’s why we developed our Customer Engagement campaign, to find out what makes brilliant engagement, for the benefit of marketers and consumers everywhere.
Better engagement means better business.
To be thoughtful, sensitive, and discerning for everyone's individual needs and circumstances should be the goal of every brand experience, customer contact, and marketing campaign. Join the DMA, Sprinklr, Bloom & Wild and Camelot for practical advice on how to listen to your customers, then act and engage in a personalised and impactful way.
Reserve your ticket for discussion, debate, and leading insights at Customer Engagement 2021. You'll unpick the theory and dive into the makings of successful and long-lasting customer engagement alongside the DMA, REaD Group and more.
20 Jul 2021
16 Jul 2021
05 Jul 2021
28 May 2021
27 May 2021
30 Apr 2021
28 Apr 2021