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DMA advice: The future of customer engagement

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These key learnings, captured from a roundtable session led by 15 thought-leading senior marketers, delve deep into the latest behaviours and trends.

The report covers:

  • How consumer attitudes to loyalty are changing
  • Real-time data collection and usage
  • New channels for acquisition
  • New tips and trends in technology

Click the blue button below to download the report and get a glimpse into the future.

DMA advice: The future of customer engagement

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