- ku.oc.latigidefilym@tcatnoc
- 01225 636280
- www.mylifedigital.co.uk
- Consentric
- mylife_digital
Address
Citizen House, Crescent Office ParkClarks Way
Rush Hill
Bath
Bath and North East Somerset
BA2 2AF
United Kingdom
Delivers Value from a Data Driven World
MyLife Digital is dedicated to enabling organisations, and their consumers, to both gain value from personal data.
Through Consentric, a highly functional SaaS platform, MLD will improve the value exchange between supplier and customers by better management of the data owners' permissions, aligned with the evolving privacy regulations.
With bespoke packages tailored to existing systems and Salesforce app, Consentric ensures the management of regulatory compliance and enriched relationships between organisations and customers.
A combination of domain expertise and other data analysis, insight and simplification solutions, offers organisations an almost limitless opportunity for deeper understanding to improve performance and business outcomes.
Consentric, when integrated with your existing systems, will enable you to manage and enrich current and prospective customer relationships, far easier and better than before. Building transparency and trust, leading to loyalty and reduced churn.
Sales and Marketing campaigns can be executed without fear of including the wrong customers. Using our Salesforce App or an open API, together with the organisation portal, you can simplify complex data environments to collect and use personal data with the customers permissions and preferences in real time.
Data is collected and permissioned from any customer touchpoint - online or via a contact centre, with an audit trail of changes and record of active privacy policy to uphold regulatory considerations.
Consentric, works with compliance so you can continue to analyse and gain customer insights from valuable information using actionable data - so research for product or service development can continue for the betterment of your organisation and society.
If customers should decide to unsubscribe completely, instead of a blanket opt-out you can present them with the choices for your communication channels, by product, service and brand so they can act on exactly what they wish to receive rather than lose them completely.
Voice recorded calls can be attached to customer records as a case in Salesforce to comply with MiFID II and for other legal purposes such as fraud detection, Subject Access Requests, or customer disputes.
Visit www.consentric.io to book a demo.